Job Description:
Quality Technician II – Full Time Hourly
Pay Range: Dependent on Education & Experience
Direct Report: Quality Manager
MANAGEMENT DUTIES – may have direct reports:
Perform Human Resources Requirements
· Promote health and safety of the workforce.
· Carrying out and attaining the mission and the goals of the business unit managed.
· Development of a superior workforce.
· Development of the department.
· Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
· Personal ongoing self-development and personal growth as an employee.
Primary Management Objectives
· Update and direct employees work hours and work load to support the needs of the company.
· Coach, mentor, and develop staff, as needed.
· Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
· Foster a spirit of teamwork and unity among department members that allows for disagreement over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, support, and working effectively together to enable each employee and the department to succeed.
· Consciously create a workplace culture that is consistent with the overall organizations and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
· Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication.
Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
· Review performance data that includes activity reports and spreadsheets, to monitor and measure departmental productivity and goal achievement.
· Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
· Communicate regularly with other managers, team members and all levels of the organization.
· Perform other duties and responsibilities, as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Inspect product (Visually and Mechanically) and review documentation at applicable surveillance process steps (In-Process or Final) per print specifications, standards, customer flow downs, and documented procedures
- Process accepted material in accordance with documented procedures
- Reject and quarantine suspect material
- Process rejection documentation
- Work with manufacturing to resolve quality issues
- Disposition Material Review Board material and paperwork
- Conduct First Article Inspections
- Customer In-Process Source Inspections
- Certify material being shipped to customers
- If required, review and approve redlines to documentation (as a quality representative)
- Receive and inspect materials
- All other duties as assigned
CORE COMPETENCIES:
· ACCOUNTABILITY - Accountable for measurable, high quality, timely, and cost effective results.
· INITIATIVE - Takes prompt action to accomplish tasks and meet goals and objectives.
· PROBLEM SOLVING/DECISION MAKING - Identifies and analyzes problems weighing the relevance and accuracy of available information. Generates and evaluates alternative solutions and makes effective and timely decisions.
· QUANTITY/QUALITY of WORK - Pays close attention to detail. Strives to achieve accuracy and consistency in all tasks.
· SERVICE ORIENTATION – Applies effective interpersonal and problem-solving skills when responding to customers, fellow employees, or outside contractors.
EDUCATION AND/OR EXPERIENCE:
- Minimum 4 years of experience as a Quality Assurance Inspector in a manufacturing environment.
- Experience with geometric dimensioning & tolerancing
- Be experienced in reading blue prints, defining measurement techniques, performing inspections and documenting data.
- Must have experience using magnifying devices, test equipment, and precision measuring instruments (micrometers, indicators, calipers and comparators).
- Shall be familiar with AIS9100 or similar Quality System. Military/Aerospace regulations familiarity is highly desired.
- Read blueprints and specifications: 4 years Required
- Experience in CMM usage and other inspection equipment with minimum 3 years CMM experience, is a plus.
- *Ability to understand aerospace specifications and the flow-down of information
- Ability to assist product and support employees with quality issues when necessary
- Ability to perform First Articles, First Piece, Floor, Receiving, Final and Outside Process Inspection
- High school diploma, GED or equivalent - Must have demonstrated computer literacy.
- Must be a U.S. person in order to comply with all applicable U.S. export control and security regulations
- Bilingual skills preferred (English/Spanish)
WORK ENVIRONMENT:
(*) The work environment for this job is in an office and can require you to go into the manufacturing shop floor, which is heated and air-conditioned. The noise level is usually high due to industrial machines. This position requires frequent walking, frequent standing, frequent lifting, frequent typing, frequent use of a computer screen, as well as sitting at a desk.
PHYSICAL DEMANDS:
(*) The position requires that the employee be regularly required to stand, move, talk, see, and hear. The employee is regularly required to life, stand; walk; reach with hands and arms. Must be able to lift and/or move up to 40 pounds. Specific vision abilities include close, distance, and color vision. Specific physical abilities include abilities to move items in all directions with body, hands, and fingers.
(*) Note: Both the Physical Demand and Work Environment sections are required by the Americans with Disability Act (ADA).
WORK LOCATION:
- One location; Mesa, AZ 85212 (Required)
PRIMARY LANGUAGE:
- English (Required)
- Bilingual skills preferred (English/Spanish)
WORK AUTHORIZATION:
PAY FREQUENCY:
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Schedule:
Work setting:
Work Location: In person