** WILL BE WORKING OVERNIGHT HOURS AND EARLY MORNINGS- 10P-630A-**
Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Responsible for price and scan integrity of all products according to state laws, company policies and guidelines. Responsible for reaching scan integrity and profit goals established for the store, and monitor all established quality assurance. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Essential Job Functions:
· Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold throughout the store
- Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products
- Train the file maintenance clerk and other store associates on preparing store signage and ensure accuracy
- Ensure all tags & signs are hung and displayed in a timely manner
- Research any tags that have not been hung, and make sure they are items that are not carried. Consult with management before disposing of the tags
- Implement new and ongoing special programs and promotions
- Perform an ad check at the beginning of each ad cycle to ensure proper scanning of all items in the circular
- Check ad signing for proper pricing
- Implement accurate and timely price changes for new and existing items using the pricing software
- Sort, log, and distribute price change paperwork and tags
- Create and review daily section check reports, and turn in to store management
- Provide feedback on store conditions as needed to the store management team, as noted on the daily section check reports
- Conduct store pricing audits/section checks as scheduled on the section check calendar
- Research price discrepancies to ensure data integrity
- Conduct audits to ensure shelf and pricing systems are integrated
- Attend Department Head meetings and help keep scan accuracy a priority in the store
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Notify management of customer or employee accidents
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud to store management
- Collaborate with team members to encourage teamwork
- Adhere to all local, state and federal laws, and company guidelines
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Position Qualifications:
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
Education Level: None
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): Day; Evening; Overnight
Regions: South
States: Tennessee
Keywords:
Jobs at Kroger: At Kroger, we hire people who have a passion for helping others and who want to build a relationship with our Customers. No matter what stage of your career, you can build your future at Kroger. We look for people who want more, aspire to be more and work hard to achieve their goals. Our focus on keeping the Customer first is what makes us successful. We offer many opportunities not only in our stores, but in Manufacturing, Logistics, Marketing, Finance, Human Resources, and many other fields.
Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.
Posting Notes: TN || Nashville || 800 Monroe St || 37208 || Kroger Stores || [[mfield2]] || Customer Service; Store Operations || Employee || Non-Exempt || Full-Time || None
Job Type: Full-time
Pay: $17.65 per hour
Benefits:
Schedule:
- 8 hour shift
- Evenings as needed
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Rotating weekends
- Weekends as needed
Work Location: In person