Seeking dog enthusiasts with an knack for customer service! We are hiring a part time (15-20 hours a week) Receptionist at a local dog daycare, boarding, and grooming facility in North San Diego.
Position Details:
This is an extremely fast-paced position requiring a keen eye to detail, excellent communication, and ability to prioritize multiple tasks simultaneously. Duties can vary depending on the shift, but often include: in person customer greeting, processing customer payments, checking in/out dogs, email correspondence, answering phones, updating client & pet records, assisting with kennel laundry and dishes, and document filing. Data entry in our kennel software is required.
Shifts Hiring For:
- Weekday closing shifts (hours can vary between 12pm-8pm)
- Weekends
Requirements:
- Ability to work holidays (Thanksgiving, Christmas, and New Years).
- Availability to work weekends.
- Experience with email correspondence and answering phones.
- Comfortable with sales: selling add-ons during check in and scheduling of services.
- Familiarity with Office365 including One Drive and Outlook.
- Prior customer service experience including greeting customers.
- Ability to lift objects (up to 25 pounds) and perform light cleaning duties.
- Maintaining cleanliness and organization of the front office.
- Tolerant of dog barking - a must!
Good to Have (These candidates will be given preference):
- Experience in kennel operations, dog daycare, veterinary offices, or those who have worked with dogs on a professional level.
- Familiarity with veterinary software or customer record management (CRM) platforms.
- Knowledge of basic veterinary terminology including routine (core) vaccines.
- Sales experience.
Additional Opportunities (Optional - Not Required):
- Opportunities to stay overnight at the kennel (fully furnished room, bathroom, and kitchen) to supervise sleeping dogs.
Note:
- All offers of employment at SBC Boarding, LLC are conditional upon results of a thorough background check.
Please no phone calls regarding this position.
Job Type: Part-time
Pay: $16.85 - $18.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
Application Question(s):
Experience:
- Customer service: 2 years (Required)
Work Location: In person