Selected as one of the "Best Places to Work in NJ" by NJ Biz!
To apply: Send us BOTH a resume and a cover letter that tells us about you. Mention code word "eagle" in your letter so we know you read this description!
We are seeking an energetic professional to assist in coordinating workflow and support in our busy IT support and consulting business. You will be assisting our clients by recording new requests into our system, scheduling, working with our engineers to coordinate work and timing, helping with questions about existing requests and routing calls to our team.
Here are the qualities you will need:
- Excellent communication skills
- Technical skills: Office (Word, Excel), Outlook
- Comfortable with picking up new technology and applications
- Basic understanding of technical concepts such as wifi, internet, etc.
- Detail oriented
- Positive attitude
- Customer focus
We pride ourselves on a great work environment, with an emphasis on teamwork and top-notch customer service.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation package:
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Send us BOTH a resume and a cover letter that tells us about you. Mention code word "eagle" in your letter so we know you read this description!
Education:
Experience:
- Client services: 3 years (Required)
Work Location: In person