As a Mobility Specialist, you will assist our clients in regaining their mobility by gathering basic information required to begin the process of obtaining a Power Wheel Chair.
This is a Full-Time opportunity,
In this role, you will:
- Make outgoing calls and take inbound calls from potential clients.
- Gather and/or confirm all information necessary in order to move the client through the process of obtaining a Power Wheel Chair.
- Demonstrate high level of Customer Service as well as high quality in documenting of client records.
JOB QUALIFICATIONS
- High School Diploma or equivalent
- 1-2 years customer service/call center experience
- Excellent telephone and communication skills
- Professional and friendly telephone manner, excellent listening skills
- Ability to work well in a team environment and to communicate within a team environment
- Computer proficiency in a Windows environment, with focus on data entry
- Bilingual (Spanish) preferred but not required
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
Schedule:
Experience:
- Call center: 1 year (Preferred)
Work Location: In person