Overview:
Stewart & Stevenson is Now Hiring a Parts Specialist at 5717 IH I-10 East San Antonio, TX 78219. Sell spare and replacement parts and equipment in repair shop or parts store for multiple product lines.
Responsibilities:
- Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.
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Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
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Receive and fill telephone orders for parts.
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Fill customer orders from stock.
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Prepare sales slips or sales contracts.
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Receive payment or obtain credit authorization.
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Take inventory of stock.
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Advise customers on substitution or modification of parts when identical replacements are not available.
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Examine returned parts for defects, and exchange defective parts or refund money.
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Mark and store parts in stockrooms according to prearranged systems.
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Discuss use and features of various parts, based on knowledge of machines or equipment.
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Demonstrate equipment to customers and explain functioning of equipment.
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Place new merchandise on display.
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Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.
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Repair parts or equipment.
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Calculate and provide sales quotes to customers on multi-part orders.
Qualifications:
- Ability to perform work accurately and thoroughly.
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Ability to communicate in writing clearly and concisely.
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Ability to communicate effectively with others using the spoken word.
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Ability to take care of the customers’ needs while following company procedures.
Computer Skills:
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Proficient in Microsoft Office applications (Word, Excel, Outlook). Oracle experience preferred.
Education/Experience:
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High School Graduate or General Education Degree (GED) and two to four years related experience.
Physical Conditions & Requirements:
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Parts department environment. Parts storage area may not be air conditioned.