Collection Representative
Duties:
- Contact individuals and businesses to collect outstanding debts
- Negotiate payment plans and settlements with debtors
- Maintain accurate and up-to-date records of all collection activities
- Follow legal and ethical guidelines in debt collection practices
- Provide excellent customer service while resolving payment issues
- Collaborate with internal teams to resolve billing discrepancies
- Prepare reports on collection activities and progress
Skills:
- Strong knowledge of accounts receivable and account reconciliation processes
- Experience in telemarketing or phone-based customer service
- Familiarity with financial concepts and basic math skills
- Ability to analyze accounts and identify delinquent payments
- Proficient in using collection software and tools
- Excellent phone etiquette and communication skills
- Knowledge of revenue cycle management principles
- Familiarity with ICD-10 coding is a plus
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
If you possess the required skills and are looking for a challenging opportunity, we invite you to apply for the position of Collection Representative. We offer competitive compensation and benefits packages, along with opportunities for professional growth within our organization.
Job Type: Full-time
Pay: $10.00 - $12.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Parental leave
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Experience:
- collections: 1 year (Required)
Ability to Relocate:
- Oxford, MS 38655: Relocate before starting work (Required)
Work Location: In person