The Radiology Scheduler is responsible for scheduling appointments for Radiology patient exams and procedures. Obtains all required patient demographic information and processes data according to procedure. Obtains insurance authorizations before scheduling appointments. Coordinates and confirms schedule with physicians and advises patient. Maintains resource schedule availability coordinating with technologist and radiologist schedule. Assists with clerical duties including: overseeing outpatient waiting and assists in maintaining productive patient flow; initiates/receives/relays calls, messages; processes exam requests; verifies patient information; provides reports to physician or designated health care professional; makes computer entries; communicates/interfaces with hospital personnel, medical staff, patients, families, visitors and outside agencies to ensure quality patient care; and operates applicable hospital equipment. Exhibits excellent customer service in all forms of communication. All other duties as assigned.
Education: High School diploma or equivalent
Experience: Prior medical/hospital office experience. Strong PC, customer service and communication skills.
Licenses/Certificates: BLS required within 3 months of hire.
Required
Required