Ready to kick start a new opportunity? Apply today to join this growing Dynamic Team - interview being scheduled as we speak!
Our client, well established player in the logistics industry, is looking for dedicated individuals to join their dispatch/customer service team. With a strong presence in transportation industry, they are committed to delivering top-notch service to their clients nationwide.
Job Overview:
As a Dispatcher/Customer Service Representative, you will be an integral part of the operations team, ensuring seamless communication and support for clients. Your role will involve coordinating logistics and dispatching activities efficiently.
Responsibilities:
- Handle inbound customer inquiries and provide timely and accurate responses
- Process orders, and resolve any issues that may arise
- Conduct data entry tasks to update customer information and order details
- Collaborate with external teams to optimize transportation details
- Utilize various transportation systems and databases to ensure customer satisfaction
- Assist with additional projects as needed
Qualifications:
- Proven experience in customer service or related field
- Familiarity with data entry processes and logistics operations
- Strong communication skills to effectively interact with customers, internal teams and external vendors
- Bachelor's degree strongly preferred
What We Offer:
- Competitive salary with growth opportunities
- Comprehensive training on industry-specific tools and processes
- Supportive team environment with room for career advancement
- Health benefits package including medical coverage
If you are passionate about providing exceptional customer service in the logistics sector and thrive in a dynamic work setting, we invite you to apply for this exciting opportunity. Join us in delivering excellence in transportation management!
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
Education:
Experience:
- Dispatching: 1 year (Preferred)
Ability to Commute:
Ability to Relocate:
- Worcester, MA: Relocate before starting work (Required)
Work Location: In person