Shoreline Supply Company is hiring for our customer service role. We are a restaurant/coffee supply company based in Orange County. We are looking for a long-term candidate that is looking to be part of a growing team in a productive and fun working environment. Must be able to handle fast-paced working environment and be very detail oriented. Accuracy and follow thru of daily tasks is extremely important. Roles and duties are outlined below, along with the schedule. Some overtime is available and will be required, depending on how busy the day is.
Schedule: Monday - Friday - 8 am - 4:30 pm.
Duties:
-Answering incoming phone calls and emails
-Scheduling shipments to out-of-state customers
-Working directly with order department fielding customer questions on product, orders, or billing questions and directing them to the appropriate department.
-Working and assisting the Operations Manager and COO in follow-up phone calls, emails, etc. and seeing it through that inquiries get resolved properly and in a timely fashion.
-Perform various additional administrative functions as needed or assigned
-Work alongside other internal departments for various job functions
Qualifications:
- Strong English language skills
- Previous supervisory experience
- Excellent customer service skills
- Analytical abilities
- Effective communication skills
- Leadership qualities
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Microsoft Office: 1 year (Preferred)
- Sales: 1 year (Preferred)
Ability to Commute:
- Los Alamitos, CA 90720 (Preferred)
Ability to Relocate:
- Los Alamitos, CA 90720: Relocate before starting work (Required)
Work Location: In person