Job Summary:
We are seeking a skilled Hosts to join our team. The Hosts will play a crucial role in coordinating and overseeing all aspects of the full service restaurant as well as comedy productions, ensuring smooth and successful performances.
Responsibilities:
- Oversee the check in process for all ticketholders and dining room patrons
- Maintain expert knowledge of all menu & show offerings
- Help guests to understand seating, waitlist procedures, ticket transfers, and venue policies when applicable
- Communicate guests’ notes, ticket status, out times, special dietary needs, allergies, or special requests with utmost sensitivity following Company service standards
- Deal with guest complaints by finding a way to say yes
- Manage ticketholders and ensure smooth transitions between shows
- Acts as role model for outstanding service; continuously works to elevate service standards, and personally embodies hospitality in daily actions
Skills:
- Strong organizational and time-management skills
- Ability to operate OpenTable or similar reservation platforms
- Excellent communication and interpersonal skills
- Proficient in public speaking
If you are passionate about hospitality, comedy, possess excellent hospitality skills, and thrive in a fast-paced environment, we invite you to apply for the Host position with us.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 15 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Hospitality: 1 year (Required)
Shift availability:
Ability to Commute:
- New York, NY 10003 (Required)
Work Location: In person