Overview:
We are seeking a skilled Assistant Community Manager to join our team. In this role, you will drive the entire sales process, building strong connections with prospects and residents, and deliver exceptional customer service to facilitate lease renewals for multiple properties in the Bay area.
Duties:
- Leading, mentoring, and training in sales, marketing, and customer service for a positive work environment
- Managing financial transactions, including payments and audits, for accurate resident file maintenance
- Utilizing effective selling techniques, maintaining comprehensive community knowledge, and contributing to marketing efforts.
- Explaining lease provisions, overseeing move-in activities, and conducting orientations for new residents
- Responding promptly to resident calls and emails, proactively address needs, and follow up on concerns
- Maintaining effective communication with maintenance staff, ensuring resident needs are met
- Proactively monitoring property trends for future occupancy needs
Skills:
- Residential or commercial property management, hospitality, or retail experience
- Customer service and sales experience
- High School diploma or equivalent
- Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
- Computer literacy and effective communication skills
- Knowledge of federal and state apartment housing laws
- Availability to work a flexible schedule, including weekends
- Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job.
Join our team as a Assistant Community Manager and be part of a dynamic environment where your skills will be valued, and career growth opportunities are available.
Job Type: Full-time
Pay: $26.64 - $32.56 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Experience level:
Schedule:
- Day shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Commute:
- San Francisco Bay Area, CA (Required)
Work Location: In person