Passionate Front of House Camp Counselors (You) - Doggy Daycare & Boarding
Camp Bow Wow® Saint Charles, MO – FOH Camp Counselor
Business Overview and Culture
Camp Bow Wow® is North America’s largest provider of pet care services through premier doggy day, overnight Camps, and training. When you bring your pup to Camp Bow Wow’s state of the art facilities you can be sure your pet is in the best hands! Over 6,500,000 happy pets are served by Camp Bow Wow® values P*remier, Extraordinary Care, Totally Fun, S*ervice Focused while achieving the vision of Happy Healthy Pets, Happy Healthy People! We are also committed to improving the quality of life for pets all over the world! Learn more about our charitable efforts by visiting www.bowwowbuddies.com.
Camp Bow Wow® Saint Charles, MOis an independently owned and operated Camp Bow Wow® franchise. If you receive an offer for this position, you will be an employee of Camp Bow Wow Saint Charles, MOand not Camp Bow Wow Franchising, Inc.
About the Job
Salary
$12.50 an hour
Job Type
Part-time
Number of hires for this role
On-going until needs change
Camp Bow Wow is hiring Front of House Camp Counselors to work 20-29 hours per week at our dog daycare and boarding facility in St. Charles. Successful candidates MUST be available to work on Saturdays, Sundays and holidays and be available to work daytime hours Monday through Friday.
THIS IS A PERMANENT POSITION.
The Front of House Counselor will assist with animal care, data entry, scheduling and confirming appointments / reservations, greeting all pet parents and dogs, maintaining Top Dog logs, selling baths / packages / administrative task of filing / client information / answering pet parent questions via phone and in person/ cleaning, preparing dog meals and providing excellent customer service/ and helping prepare and deliver food. If you change jobs frequently, this is probably not the job for you.
Primary Responsibilities
- Greeting all pet parents and dogs.
- Checking in and out dogs.
- Front desk administrative duties of data entry, computer maintenance, phone calls, filing and updating client information.
- Scheduling and confirming appointments and reservations.
- Promote and Sell baths, day care and boarding packages and training sessions.
- Cleaning throughout front and back areas.
- Helping prepare and deliver food.
- MAINTAINING A SAFE ENVIRONMENT!
- Provide excellent customer service.
- Be active and attentive to dogs and pet parents at all times.
Essential Skills
- The successful candidates will receive specialized dog behavior training and pet first aid training.
- Extremely energetic, outgoing, upbeat with a positive personality.
- Must be able to work at a fast pace, in a team environment, and have exceptional customer service skills!
- MUST LOVE DOGS - the noise, the hair, the messes, the love, and the smiles!!!!!!!!
Requirements
- Must have a high school diploma or equivalent. (Preferred but not required)
- At least 18 years or older. (Preferred but not required)
- Be able to lift dog food and supplies.
- Constantly walk and/or stand entire shift.
- Have reliable transportation
- Punctual
- Be reliable and dependable
- Sales: 2 years (Preferred but not required)
- OR Call Center: 2 years (Preferred but not required)
Reporting
Availability
Hourly position. Must be able to work flexible schedule - Camps is open 7 days/week, sometimes as early as 6:30am to 7:30pm, weekends and holidays are required but time off is permitted with advance notice.
Equal Opportunity Employer
Camp Bow Wow Saint Charles, MO is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Job Type: Part-time
Pay: $12.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Saint Charles, MO 63303: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person