The E-Billing Coordinator plays a vital role in managing the electronic billing process, ensuring accuracy, compliance, and timely submission of invoices to clients. The ideal candidate will have strong analytical skills, experience with e-billing systems, and a dedication to delivering high-quality work in a fast-paced legal environment.
This is a full-time position, with the ability to work remote, hybrid, or fully in-office.
Required Qualifications
Three (3) years of experience in law firm e-billing or equivalent experience.
Proficiency in e-billing software platforms, such TyMetrix, Legal Tracker, CounselLink.
Strong analytical skills with the ability to interpret billing guidelines and identify billing discrepancies.
Excellent communication skills, both written and verbal, with the ability to effectively interact with clients, colleagues, and external stakeholders.
Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and tasks.
High level of discretion and confidentiality in handling sensitive client information.
Commitment to providing excellent customer service and representing the Firm in a professional and courteous manner.
Proficiency with Microsoft Office Suite.
Responsibilities
Oversee the electronic billing processes for the attorneys assigned to you, including the submission and tracking of invoices, budgets, timekeeper approval, matter setup, etc on various e-billing platforms.
Review draft invoices for accuracy, completeness, and compliance with client billing guidelines, firm policies, and legal regulations. Work closely with attorneys and billing staff to ensure proper setup of clients and the correction and repair of pending e-bills.
Communicate effectively with client representatives to address questions, resolve billing setup issues and appeals, and ensure client satisfaction.
Maintain proficiency in e-billing software platforms used by clients and the Firm. Ensure accurate setup and configuration of billing profiles, rate structures, billing codes, and other relevant information within e-billing systems.
Interpret and apply client-specific billing guidelines to ensure invoices comply with client requirements, including billing formats, invoice submission deadlines, and matter coding requirements.
Maintain a status of all open billing from submission until payment.
Initiate, manage, and communicate regarding e-billing appeals.
All other duties and responsibilities as assigned.
Woods Rogers is an equal opportunity employer. Review of applications will begin immediately. This position will remain open for applications until filled.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
- Work from home
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus opportunities
- Overtime pay
Experience:
- Microsoft Excel: 3 years (Required)
Work Location: Remote