Soccer Post is the country’s largest chain of local community focused soccer specialty stores. We are looking for new team members to be part of our national expansion. As a fast-growing sports company, we offer career and personal growth opportunities in a fun work environment. If you are looking for a unique opportunity to be part of a dynamic team, we want to meet you!
Must have weekend availability.
OVERVIEW
The Retail Associate will help deliver the Soccer Post authentic soccer experience in assisting customers with selecting and purchasing merchandise.
RESPONSIBILITIES
- Works in a manner that supports the values of the organization.
- Greets and interacts with customers.
- Consults with customers to understand their needs and preferences related to merchandise.
- Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.
- Answers customers' questions about merchandise.
- Assists customers with purchase decisions.
- Retrieves merchandise from the sales floor, stock room, or other inventory locations; places special orders and facilitates transfers.
- Collects payment using the store point of sale system.
- Processes returns and exchanges.
- Ensures fitting rooms, stock rooms and work areas are kept clean and organized.
- Assists with receiving and putting away retail shipments
- Assists with team inventory
- Notifies manager of any low stock or out of stock items.
- Works in a professional and respectful manner to understand and help resolve any customer concerns or complaints
- Answer phones and help customers in a polite manner.
- Performs other related duties as assigned.
EXPERIENCE AND SKILLS
- High school diploma or equivalent preferred.
- Previous retail experience preferred.
- Experience as a soccer player and/or coach is a plus.
- Excellent verbal communication skills.
- Excellent active listening skills.
- Excellent sales and customer service skills.
- Ability to develop extensive knowledge of the merchandise sold.
- Ability to anticipate customers' needs.
- Ability to recommend merchandise to customers.
- Ability to operate or to quickly learn the store's point-of-sale system.
REQUIREMENTS
- Must be able to work in a busy environment, managing multiple customers at a time
- Prolonged periods of standing and walking throughout the retail space.
- Must be able to lift up to 40 pounds at times.
Job Types: Full-time, Part-time
Pay: $16.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
Application Question(s):
- Please tell us what you can bring to the growing Soccer Post team
Ability to Relocate:
- Dublin, CA 94568: Relocate before starting work (Required)
Work Location: In person