About us
Clients First Business Solutions provides tailored and scalable financial and ERP systems and services for growing small-to-mid-sized companies so they can achieve enterprise-level results. With a proven track record of successful implementations that spans 30 years, a career with Clients First is a commitment to the integrity of being straightforward. Our team of transparent, knowledgeable experts are looking for a direct and honest professional ready to help push our clients to the next stage of business growth, without overselling or underdelivering.
If you’re ready to join our group of technology enthusiasts, helping deliver real business process solutions to customers across North America, read on.
Position Summary
The Project Manager is responsible for the successful management and execution of ERP software implementation projects. The Project Manager will need to understand client objectives and proactively manage all aspects of the project to meet or exceed client expectations. Using Clients First implementation methodology, the PM will manage resource assignment and planning, scope, timeline, and budget, developing and maintaining a positive and professional relationship with all project stakeholders. Project managers are often the first point of contact for questions about a project and are responsible for external communication with clients and stakeholders, ensuring project adherence to scope, timeline, and budget, and proactively acting on any anticipated changes, issues, risks, or delays. The ideal candidate will have excellent communication and time management skills and strong attention to detail.
RESPONSIBILITIES
- Responsible for the creation, organization, execution, and successful completion of projects, acting as the primary point of contact for the client while managing client expectations and satisfaction.
- Provide project management and oversight to client implementations including the development of project plans and schedules, task management, resource planning, and communication of status to stakeholders.
- Manage multiple concurrent projects, consultants, and clients, focusing on adherence to scope, timeline, and budgets, ensuring project deliverables, deadlines, and client expectations are met.
- Oversee and manage the documentation of business requirements, functional requirements/specifications, interface requirements, data conversion requirements, implementation requirements, use cases, scope changes, and design documentation.
- Facilitate project meetings and provide timely status updates to management and relevant stakeholders on the project status, including a budget, task completion, timeline, potential risks, and scope.
- Exercise risk and issue management by identifying potential constraints based on activities and timeframes and lead an effort to identify appropriate solutions to mitigate the impact on the project.
- Proactively notify management of any issues, risks, or concerns.
- Participate in the development and continual improvement of departmental standards, methodologies, procedures, and tools.
- Assigns/delegates work assignments to project team members; motivate project staff and focuses on quality, time, and scope.
- Monitors project deliverables and progress through continuous communication with project members.
- Review and approve billable time and expenses related to managed projects.
- Manage a team including internal and 3rd party external organizations.
- Assist where applicable in pre-sales engagements.
- Perform other duties as assigned.
SKILLS & QUALIFICATIONS
- Strong interpersonal skills including conflict resolution and managing client satisfaction.
- Excellent communication (verbal and written), organization, presentation, and planning skills.
- Bachelor’s degree in computer science, software or systems engineering, accounting, business, or other technology-related field preferred.
- 5+ years project management experience, with demonstrated ability to effectively direct, coordinate, and follow up with team members to ensure timely completion of project deliverables through all phases of a project life cycle.
- Demonstrated ability to prioritize and manage the workload of multiple projects and tasks and work under time constraints.
- Ability to lead and motivate functional and technical teams.
- Experience managing, supporting, developing, and/or analyzing ERP or related applications.
- Experience with Microsoft Dynamics NAV/Business Central, SAP Business One, or similar software preferred.
- Knowledge of project management best practices and experience in project management methodologies and application development and deployment.
- Commitment to improving internal practices.
- Strong attention to detail.
- Proven ability to effectively collaborate with internal and external stakeholders.
- Team player. Strong team building and mentoring skills.
- Highly motivated and a self-starter.
- Proven ability to solve problems.
- Proficiency in MS Word, MS Excel, and MS PowerPoint.
- PMP (Project Management Professional) or equivalent certification a plus.
- Mostly remote but the ability to travel (up to 25%).
Why Join Clients First:
As an outcome-oriented, collaborative team of technology enthusiasts, Clients First provides an environment built for the pragmatic, passionate professional. With a laser focus on helping our clients succeed with every project, you will have the opportunity to put your experience and knowledge to the test every day. We offer the proven methodology and framework to help your clients succeed, and give you the chance to do your job the way you believe it will be done. Together, we will deliver projects that meet and exceed the needs of our clients, while staying on budget, and in-scope, while ensuring we future-proof every organization.'
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Work Location:
Job Type: Full-time
Pay: $70,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Education:
License/Certification:
Work Location: Remote