Hi-Rise Bread Co. is hiring a Counter Manager! The Counter Manager ensures the successful operation of the front-of-house for both Hi-Rise Bread Hi-Rise Sweets by leading a team of Shift Leads and counter employees.
Responsibilities include:
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Setting operational and customer service standards and ensuring that they are being met by all front-of-house employees at the two Hi-Rise locations
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On-the-ground support of front-of-house operations
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Interfacing with production departments around daily ordering needs
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Hiring, training, and scheduling front-of-house employees, working within budgetary guidelines
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Managing inventories and POS databases
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Developing social media strategy and posting schedules
Successful candidates will:
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Have at least a year of experience in a front-of-house supervisory role, ideally at a café and/or bakery setting with barista training
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Have a passion for food and a curiosity to become an expert on Hi-Rise products and processes
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Thrive in a fast-paced and high-volume environment, leading by example and delegating where necessary and appropriate
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Have the schedule flexibility to work morning, evening, weekend, and holiday shifts
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Be able to commit to at least a year of employment
This is a full-time position with a salary range of $50,000-$60,000 DOE. Benefits include employer-subsidized health insurance, shift meals/beverages, employee discounts. Opportunities for growth and advancement abound!
Established in 1996, Hi-Rise Bread is a family-owned neighborhood bakery and café that offers a wide variety of house-made breads, pastries, confections, beverages, sandwiches, soups, dinners, and wine + spirits. During the summer and fall, Hi-Rise has a presence in many farmers markets throughout Cambridge, Somerville, Boston, and surrounding towns.