About Us:
Crowne Plaza Milwaukee South, a distinguished member of the Remington family of properties, is dedicated to providing exceptional hospitality and memorable experiences for our guests. Situated in the vibrant city of Milwaukee, our hotel offers unparalleled service, comfort, and convenience to travelers from around the world. We pride ourselves on maintaining a positive and collaborative work environment where every team member plays a crucial role in delivering outstanding guest experiences.
What We Are Looking For:
Responsibilities:
- Manage banquet operations, including scheduling staff and ensuring proper work distribution.
- Conduct daily inspections of banquet areas to ensure adherence to cleanliness standards.
- Train and supervise new team members, providing ongoing training for current staff.
- Attend to special requests, VIPs, and early make-ups efficiently.
- Maintain accurate records of lost and found items.
- Oversee departure procedures and inspect assigned rooms thoroughly.
- Report maintenance issues promptly for immediate resolution.
Requirements:
- Experience in team management, hotel operations, POS systems, food handling, leadership, inventory management, food production, and bartending is preferred.
- Strong work ethic with self-initiative and flexibility to work nights, weekends, and holidays.
- Ability to work collaboratively as part of a team to ensure exceptional guest experiences.
- High school diploma or equivalent required; additional experience in the hospitality industry is advantageous.
If you are passionate about hospitality, possess strong leadership skills, and are dedicated to delivering exceptional service to guests, we invite you to apply for the Banquet Captain position at the Crowne Plaza Milwaukee South. Join us in upholding the highest standards of service excellence and ensuring guest satisfaction during their events.
Job Types: Full-time, Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person