Department: Membership
Reports to: Managing Director AIANY
Role Overview
A consummate detail-oriented worker, the Membership and Committee Programs Associate provides core administrative support for AIA New York’s membership department. They will support national member services, which includes member tracking, billing, programs, and events; serving as the primary entry point for individuals seeking to join, renew, change member categories, or update contact information. Furthermore, the Associate assists in logistics for relevant member programs, continuing education processing, and chapter program committees.
This role will also be the administrative backbone of the AIANY Tours program which interfaces with tourists, design enthusiast, and architect clients as well as the stakeholders who develop and deliver the program content—guides, our boat company partners, and internal communications and financial staff.
Membership
- Keep national member records up to date with the Chapter’s database
- Transmit recruitment and renewal letters
- Helping maintain and grow current members through invoicing, calls, email, and social media placements.
- Support credit processing for continuing education programs
- Support Member Engagement Manager as necessary for Member services events
- Support Subscriptions and Mailings of Quarterly Magazine, Oculus
Program Committees Administration
- Tracking and communicating about program committees with interested cohorts (Internal: meeting reminders, agendas, calendar and web updating)
- On occasion assisting with starting hybrid/in-person committee meetings
- Organizing and keeping 2024 Events excel sheet up to date
- Sending blasts for events that need to be promoted
- Following up with Committee members that have not submitted event materials with-in the 1-month submission window
- Creating Opening Slides for events when necessary
- On occasion day of event Committee Program Event Support
- Uploading committee event videos to the website
Tours Administration
- Primary point of contact between AIA New York and its contracted Walking Tour guides, Boat Tour guides, tour partners, and general public.
- Liaising with tour guides, customers, and contract partners
- Manage boat and walking tour schedules
- Handle invoicing and monthly project reporting
- Update tour descriptions as necessary
- Update tours menu
- Handle attendance and continuing education records
- Respond to questions and inquiries from the public and potential tours customers
Education and Experience:
- Bachelor's Degree preferred
- 2 years of relevant work experience
- Demonstrated interest in the arts and cultural and/or architecture and design world
- Experience with the creation and management of financial documents (MS Office, MS Excel)
- Knowledge of fundraising software and databases (Salesforce)
- Superior attention to detail
- Strong interpersonal, written, and verbal communication skills
- Professional demeanor with great customer service and phone etiquette
- Ability to liaise with high-level donors and build relationships with stakeholders
- Upbeat, outgoing, motivated self-starter
Additional Information
Location: This is a hybrid, Part-Time role (25-30 hours pers week) with some evenings, mornings, and weekends required. An expectation of 2 days onsite – our center is located at 536 LaGuardia Place, NY, NY
Pay Rate: $29.00 per hour
Position Reports to: Membership- Managing Director
Physical Demands: Some lifting (up to 30 lbs.). Prolonged periods of standing and/or walking
APPLICATION INSTRUCTIONS: To apply, please send a cover letter and resume in PDF format to jobs@aiany.org. Please put the job title and your last name in the subject line of your email. No phone calls, please.
AIANY and the Center for Architecture is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.