About Bridgeway
Bridgeway is a rapidly growing Pittsburgh based company that is already among the country’s largest specialty transportation providers. Join an exciting and dynamic work environment where Team Members work together to deliver world class support to our customers, drivers, agents and carriers. With over a half a million loads annually, and a legacy of service to customers in critical industries, Bridgeway has a history of solving the country’s toughest transportation problems. Join our Team and become the Future of Freight!
About the Position
As a Freight Specialist I, you will be working independently and with your team to provide support to existing and new customers. We are looking for candidates with Brokerage and/or Operations experience in the flatbed, step deck and heavy haul industry. A successful candidate should have good communication skills and at times be able to manage heavy call volumes and emails. Be comfortable negotiating prices and handle potential issues in an organized manner. This position requires a candidate that is hands on and able to adapt with sudden changes and is comfortable developing new skills.
Responsibilities:
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Handle strong customer call volume and emails in a concise and professional manner
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Communicate with freight carriers and customers in a way that ensure customer satisfaction
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Assist our truck owners, drivers and terminal personnel with problem resolution
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Coordinate trucks and available shipments on various software programs.
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Developing a strong network of carriers. (Flatbed, Step Deck, Heavy Haul)
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Negotiate freight prices
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Data Entry
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Keep logs and records of executed orders
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Prepare accurate reports for upper management
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Must be able to deal effectively and tactfully with customer and employees in a fast-paced, stressful work environment
Job Requirements:
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Bachelor’s Degree or High School Diploma with relevant job experience
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Organized and dependable work habits and flexibility to assist as needed
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Proficiency in Microsoft office products
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Strong written & oral communication skills
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Must demonstrate basic math skills
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TMS experience preferred
The Company provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, genetic information or other categories protected by law.
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