Are you great at multi-tasking, and do you enjoy working with people over the phone? We have a great opportunity for you to work in a healthcare setting, joining our team as a Billing Operator. This position consists of receiving incoming calls for our billing department and routing calls appropriately, posting payments, and administrative duties. This position is located our our Midtown office and requires being on the phone daily with multiple phone calls and this is not a patient facing position.
Elite Sports Medicine + Orthopedics offers a competitive compensation package for full-time members including: Three Medical Plans Options (your choice of a PPO or HDHP), Dental and Vision Coverage, Health Savings Account (with HDHP), Employee Assistance Program, Company Provided Basic Life, AD&D and Long-Term Disability, Voluntary Life and Short-Term Disability, PTO Accrual, Paid Holidays, and 401(k) + employer match.
MINIMUM ESSENTIAL JOB REQUIREMENTS
- Answer calls kindly and politely and assist patients with questions
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Transfer calls to insurance specialists as needed
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Communicate to billing department regarding patient’s requests
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Post patient payments
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Miscellaneous administrative duties as directed by manager
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Regular and reliable attendance and punctuality at job site
KNOWLEDGE, SKILL AND COMPETENCY REQUIREMENTS
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High school diploma
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College education or trade school preferred
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Ability to operate a multi-line phone system
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Comfortable using email and interacting with Internet applications
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Knowledge of practice management and word processing software
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Ability to perform multiple and diverse tasks simultaneously
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Ability to perform redundant tasks with minimal error rate
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Neat, professional appearance
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Ability to use good judgment in the course of contact with physicians, patients, staff and attorney
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.