Jaguar Land Rover is now hiring for Parts Consultants.
Founded in 1961, JN Group has been in business for over fifty years, and represents eleven world-class automotive brands ranging from daily driving needs, to the ultimate in luxury and performance. Our Team members represent: Volvo, Porsche, Chevrolet, Hyundai, Audi, Jaguar / Land Rover, , and a range of Exotics (Ferrari, Lamborghini, Bentley, Maserati and Alfa Romeo). We are a family-owned, values-based organization, and understand the important role all of our team members play, for our customers, and for the brands we represent.
Parts Consultants are responsible for:
· Providing a high level of customer satisfaction
· Be friendly, professional, and efficient when working with customers, both on the phone and in person
· Providing the same high level of service to the other dealership departments as is given to the customer
· Issuing credit for returned parts, ensuring that original invoice, or its number is available to verify the purchase and pricing information. Any exceptions must be approved by the Parts Manager
· Ensuring that all charge sales are appropriately signed by customers
· Presenting the customer with the “customer copy” of the invoice
· When doing business with regular cash customers, ensuring that their “cash account” number is recorded to assure proper customer tracking
· Balancing parts invoices to cash drawer daily before end of shift
· Keeping front and rear counter areas clean and uncluttered
· Replenishing assigned inventory daily
· Advising Parts Manager when areas of the department are not in satisfactory condition
· Keeping current on new products and product updates
Participating in all training programs that are made available
Other job duties as assigned.
Minimum Requirements:
Must have a High School diploma or GED equivalent. At least one (1) year of experience in an automotive parts department preferred. Minimum of One (1) year of experience with customer service, cash handling, and sales, a must. Ability to work well with the public, sometimes with several customers at a time. Ability to look up parts and quote prices for parts using proper catalogue. Proficient in Microsoft Word, Outlook , and Excel.
Compensation is $18.00 hourly plus monthly incentive.
JN Group, Inc. is an Equal Opportunity/Affirmative Action Employer
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- automotive: 1 year (Preferred)
- Customer Service: 1 year (Required)
Ability to Relocate:
- Honolulu, HI 96813: Relocate before starting work (Required)
Work Location: In person