Essential Duties and Responsibilities:
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls
- Answer questions regarding the waterpark and provide accurate information to visitors and callers
- Take messages and direct calls to the proper department
- Communicate with other departments via various communication means
- Complete office tasks, including making copies, laminating, and other administrative tasks
- Receive payment by cash, credit cards, and gift cards
- Good cash-handling skills
- Maintain a clean and organized office area
- Provide superior customer service to all customers in a polite and expedient manner
- Follow Park policies and procedures
- Other duties as assigned
Qualifications:
- Must be at least 18 years of age
- General knowledge of office equipment: phone, copier, laminator, and shredder preferred
- Microsoft Office proficient
- Comfortable on the phone and knowledge of phone etiquette and phone systems
- Approachable, outgoing, and excited about suggestive selling
- Ability to multitask and prioritize tasks
- Highly organized and detail-oriented
- Good listening skills
- A clear speaking voice
- Ability to count money and make change
- Ability to accept guidance and supervision
- Ability to communicate effectively with customers, team members, and leadership
Physical Requirements:
- Must be able to sit for extended periods of time
- Must be able to talk and hear, both in person and by telephone
- Vision abilities required by this job include close vision, distance vision, depth perception, color vision, and the ability to adjust focus
- Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances frequently
We also offer a retention bonus of up to $500 for team members that average a certain number of hours per week during the qualifying time period and work through a specified date. Details about eligibility requirements for the Retention Bonus will be provided at a later date.
Jump into our talent pool! Are you looking for a fun, outdoor, summer job and great co-workers?
Flexible schedules! Free season pass for yourself and free tickets for friends and family!
No experience is required for most of our positions. We will train you and you will learn and build job skills.