This is not a position with UPS Corporate, UPS Warehouse or a driver position. This is a position with The UPS Store, a privately owned franchise and a retail shipping and printing environment.
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, printers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by supplying accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Communicates effectively and continuously practices good listening with customers, co-workers, vendors, and leadership
- Frequently multi-tasks while maintaining extreme attention to detail and high-quality control
- Performs other duties as required
- May open and/or close the store and perform end-of-day accounting, etc.
- Helps customers with expert boxing and packaging, selling the appropriate products to ship materials safely and efficiently
- Must enjoy working with all people
QUALIFICATIONS
- Retail/customer service experience
- Some college course work preferred
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Prompt, reliable, and responsible
- Neat, clean, and professional appearance
- Non-smoking environment
- Able to work collaboratively
- Must be able to type fast and accurately.
- Must have reliable transportation and be able to move between two stores during the day.
BENEFITS
- Flexible Schedule
- Flexible Work Hours
- Uniforms Provided
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Work Location: In person