At Le Caprice, we’re dedicated to advancing skin care beyond conventional boundaries. Our unique identity blends the precision of an aesthetic medical spa with the warmth of a limited-service day spa, creating an unparalleled fusion.
Job Overview:
We are seeking a motivated and customer-oriented Spa Associate to join our team. As a Spa Associate, you will be responsible for greeting clients with a warm welcome and a genuine smile. You will take the time to listen attentively to client inquiries/concerns and answer their questions efficiently.
You will support the spa brand by understanding the company’s mission and will actively promote the spa treatments, products, and packages.
Duties:
- Greet and welcome clients with a positive helpful attitude
- Provide information about spa services, packages, and promotions
- Schedule appointments and manage the booking system
- Assist clients with check-in and check-out procedures
- Upsell spa services, retail products, and add-on treatments
- Conduct product demonstrations to showcase the benefits of skincare and beauty products
- Maintain stock levels of retail products and ensure attractive product displays
- Process sales transactions accurately using electronic systems
- Maintain cleanliness and organization of the spa reception area
Experience:
- Previous experience in sales or customer service roles required
- Previous experience in a spa setting preferred
- Knowledge of upselling techniques and ability to meet sales targets
- Excellent communication skills with the ability to engage customers effectively
- Strong organizational skills with attention to detail
At our spa, we offer a competitive hourly rate. Additionally, we provide ongoing training and development to enhance your skills in the beauty industry.
If you are passionate about providing exceptional customer service in a spa environment, we would love to hear from you.
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person