About us
Our intention is that whether it’s a short stop along life’s career journey for you or a place you’d like to stay and grow with us long term; you find it rewarding, exciting and a place that feels like home! At Body & Mind you will have the opportunity to connect with something bigger, make a difference for your customers, your store and local community, yourself and beyond! . . .
Job Description
We are looking for professional, smart, responsible, and customer service driven candidates. The core function of the Guest Experience Specialist is to assist customers in selecting suitable cannabis product, accurately describe methods of consumption, and provide nothing less than friendly and professional services during all interactions with patients and other guests, as well as perform all tasks as directed by management. Tasks include:
· Process orders in POS software with complete accuracy
. Maintain proper cash handling procedures at all times
. Ensure all guests are greeted as they arrive and when they depart
· Assist with side work, stocking, organization and cleaning during all downtime
. Intake new and returning patients
. Responsible for updating patient records, POS files, and Weedmaps
. Verifying proper paperwork, documentation, and ID for customers
. Answering and routing phone calls
Requirements
· MUST BE 21+
· Must have Valid CA ID
· Must be able to pass criminal background check
· High school diploma or equivalent
· Able to communicate effectively in verbal and written english, second languages encouraged
· Able to perform basic retail math functions, including addition, subtraction, multiplication and division
· Technologically Proficient - Able to operate a computer and a tablet, familiarity with POS systems
· Ability to exercise a high degree of professionalism in regard to both patients and team members
· Ability to work independently with little or no direct supervision
· Open Availability - Must be able to work evenings, weekends and holidays as needed
· Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Retail Cannabis Sales(Recreational): 1 year (Required)
Work Location: In person