Job description
Job TItle: Clinical Support – Medical Scribe and Medical Assistant
About us
Psymed Solutions
Psymed Solutions is an experienced provider of psychiatric and general medical care with locations in Plano, Greenville and Fort Worth, Texas. Our goal is to treat the whole patient as we specialize in mental health, wellness and addiction and has been serving both adolescent and adult patients since 2007. We are looking for candidates with STRONG customer service and communication skills, be willing to cross train, and work well under pressure.
The team’s specialties include family medicine, psychiatric treatment. For family medicine, this includes:
- Annual physicals and wellness visits
- Sick visits
- Immunizations
The psychiatric care plans are designed to treat:
- Anxiety
- Depression
- Bipolar disorder
- Addiction
- Mood disorders
By offering all of these services under one roof, Psymed Solutions serves its patients holistically. Because these health needs often go hand-in-hand, an integrated approach allows for effective treatment of co-occurring issues. Living with a psychiatric disorder can make caring for your physical health more difficult. Simple day-to-day tasks seem to require more effort. With the proper treatment and care, Psymed Solutions helps patients live happier, healthier lives
Psymed Solutions helps their patients get well now.
Reports to: Nursing Supervisor and Practice Administrator
RESPONSIBILITIESinclude, but are not limited to the following:
Medical Scribe and Medical Assistant responsibilities include:
· Preparing and assembling medical record documentation/charts for the physician
· Updating patient history, physical exam and other pertinent health information in the patient
· Organizing and sending all documentation to physician for review
Job brief
We are looking for an enthusiastic, detail-oriented individual to join our team as a Medical Scribe. The Medical Scribe is a vital member of the medical staff, who not only assists physicians with paperwork but also operates their EHR system. They are required to keep track of time to not impede patient care.
A Medical Scribe’s responsibilities include collaborating with physicians and performing clerical tasks like printing out lab reports or charting doctor’s appointments, operating electronic health records, and anticipating the needs of the physician to ensure efficiency in a clinical setting.
Ultimately, you are responsible for recording doctors’ conversations with their patients and assisting them in completing paperwork after each visit. You’ll be required to fill out summaries of what was discussed during the consultation or treatment session, as well as referral letters sent on behalf of your patient’s insurer.
Responsibilities
· Taking notes during patient visits and documenting them in the electronic health records system
· Learning about the medical process and using a team approach in patient supervision and documentation
· Working with a supervising Physician or Doctor to complete and submit medical records
· Communicating with patients and supervising Physicians professionally
· Completing all administrative tasks efficiently and helping the Physician take tests and give out medication
· Good bedside manner and interpersonal skills to communicate with patients effectively
· Medical Assistant Certification, Medical Transcriptionist Certification or equivalent required.
· Answers incoming calls, and ensures accuracy of scheduling multiple providers
· Ensures availability of treatment information by filing and retrieving patient records
· Maintains patient accounts by obtaining, recording, and updating personal and financial information
· Verifies patient insurance benefits and financial responsibility; records on patient account; communicates with patient
· Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients
· Protects patients' rights by maintaining confidentiality of personal and financial information
· Maintains operations by following policies and procedures; reporting needed changes
· Contributes to team effort by accomplishing related results as needed
· Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls
· Escort patients to exam rooms, interviews patients, measure and document vitals.
· Give instructions to patients as instructed by physician.
· Ensure all related reports, labs, and information is filed and is available in patients' medical records prior to their appointment.
· Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required.
· Take telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
· Triage and process messages from patients and front office staff to physicians.
· Maintain all logs and required checks.
· Communicate effectively with office support staff, Physicians, Nurse Practitioners, and Practice Administrator.
QUALIFICATIONS:
An ideal candidate would have experience with patient scheduling and registration. Requires the ability to answer a high volume of patient calls and direct calls to appropriate staff. Some knowledge of healthcare billing and payer requirements. Candidate would have STRONG customer service skills, be a team player, and be able to complete tasks independently.
Some knowledge of:
· Healthcare field and Psychiatry;
· Medical terminology;
· Grammar, spelling, and punctuation;
· Knowledge of EHRs
Skills required:
· Typing speed of at least 50 words per minute
· Proficiency in grammar, abbreviations, and punctuation
· Proficiency in medical terminology required.
· Proven work experience as a Medical Scribe or similar role
· Ability to expertly document patient care and transcribe patient appointments
· Assure the accuracy of all documentation and records
· Advanced computer skills to transcribe and record information across our network
· Keep the privacy of all patient information that you learn throughout your duties
· Strong organizational and time management skills
· Ability to handle high-pressure situations effectively
· Excellent written and verbal communication skills
- Exceptional customer service and phone etiquette;
- Ability to maintain effective and organized systems to ensure timely patient flow;
- The ability to perform to administer injections.
Job responsibilities include but are not limited to the above list. Duties are subject to change at the discretion of the Physicians and Practice Administrator as deemed necessary.
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Medical specialties:
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work setting:
Application Question(s):
- Do you have experience in scribing for a provider?
Experience:
- Psychiatric care: 1 year (Preferred)
Language:
License/Certification:
- Certified Medical Assistant (Required)
- LVN (Preferred)
Work Location: In person