SUMMARY
This position in the City Clerk’s office provides administrative support for the office and serves as the first point of contact for internal and external customers. Staff provides assistance to customers with passport applications and payments, create invoices for city service fees, provide notary services, and various other clerical duties for the office. This position is also responsible for handling sensitive data.
EDUCATION and/or EXPERIENCE
High School Diploma, or GED, and two (2) years general office or basic customer service experience. Additional education cannot be substituted for experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Must obtain and maintain a valid Passport Agent Certification through the US Department of State within thirty (30) days of hire date. Must obtain Arizona Notary Public within thirty (30) days of hire date.
SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.
Successful candidates will receive a post-offer, pre-employment background screening to include:
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Fingerprinting
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Criminal Background screening
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Drug Screen
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E-Verify
The City of Surprise is an EEO/ADA reasonable accommodation employer.