BOYD CHEVROLET BUICK GMC OF EMPORIA, VA
**Now Interviewing and Hiring an Experienced Service Advisor**
Boyd Chevrolet Buick GMC of Emporia, VA is looking to hire an experienced, professional Automotive Service Advisor. Are you looking for an opportunity to be a part of a family owned and operated dealer group that is committed to employee and customer care?
Our Service and Parts Operations are growing at a fast rate, and we want YOU to come be a part of a great culture and have a personal feeling of accomplishment, while delivering high quality service for our customers.
Service Advisor Responsibilities:
- Schedule appointments for service repairs, maintenance and factory recalls
- Oversee safety and flow of the service drive
- Greet customers and visually inspect their vehicle
- Professional approach with sincere and honest concern for the customer
- Be a good listener and offer options that address their concerns and needs
- Share additional service findings that are necessary for safety or recommended for proper maintenance with pricing estimates
- Follow and update the status of the customer's vehicle from service bay entry through completion of work with status updates to the customer and technician
- Keep the technician and customers informed of any changes that occur
- Upon completion of work, review work order with customer to assure all concerns are addressed
- Collect payment from customer at check out
- Follow up to ensure complete satisfaction with repairs and visit
- Cleanliness of work area
- Customer Satisfaction
Service Advisor Qualifications:
- General knowledge of vehicle mechanical operations is preferred
- Good customer service and communication skills
- Works well in a fast-paced environment
- Professional Attitude
- Well groomed appearance
- Good work ethic and computer skills
- Valid driver's license and good driving record
You will be supported and motivated by our experienced management team who are committed with working with you to ensure proficient and high earning hours!
This is a New World Class Facility with New Lifts and State of the Art Equipment. We are committed to creating an environment for you to thrive and prosper in your career!
Manufacture Training and Experience is a bonus, but not a must as we offer compensated training for you to grow your skill with all Chevrolet, Buick and GMC franchises under one roof!
And oh yeah, did we mention that we are CLOSED SATURDAYS!!! Enjoy your family, hobby or just relax. We are also closed on Sundays! We can get the work done in 5 days, what it takes others 6 or 7!
Our Goal Is Customer and Employee Retention with growth through internal promotion and adding new, long term, team members. We are blessed to have world-class team members and want to invite you to confidentially apply to join today!
Benefits Include:
- Health Insurance
- Dental and Vision Insurance
- Fidelity 401K
- Life Insurance
- Additional Benefit Options
- Paid Training Time
- Paid (Fast Earned) Vacation First Year
- Paid Time Off
- Paid Holidays
- NO Saturdays or Sundays
- Employee Discounts on Service and Parts
What We Are Looking for From You:
- Organized and On Time
- Pleasant Personality and Able to Work Well with Others
- Good Communication Skills with Team Members and Customers
- Experience, 2+ Years (Preferred) with Certifications
- Professional, Well Groomed Appearance
- Good Driving Record
- Excitement for the Future!
Please Come-by, Call or Email to set up a facility walk through and interview today!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Day range:
License/Certification:
- Driver's License (Required)
Work Location: In person