Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.
The Case Navigator is responsible for providing comprehensive case management services to individuals living with
HIV/AIDS. This role involves assisting clients in accessing housing services, healthcare, and other essential resources.
The Case Navigator works closely with clients to develop and implement individualized service plans, advocating for
their needs and supporting them in achieving housing stability and improved overall wellbeing.
The Expertise We're Looking For
Associate Degree in psychology or related field.
One (1) year of experience in case management
Certified in National Standards for the Physical Inspection of Real Estate (NSPIRE) or able to obtain within 6 months of employment.
Valid Texas Driver’s License
The Skills and Assets You Bring, and More
You are flexible and effective team player, able to adapt to changes and a busy workplace environment.
You are strong interpersonal and communication skills.
You have knowledge of housing resources, entitlement programs, and community services.
You have the ability to work independently and as part of a collaborative team.
You have empathy, resilience, and a commitment to advocating for the needs of clients.
What you Deliver
You will conduct comprehensive assessments utilizing the EMPath case management model to identify clients' strengths, challenges, and goals for achieving housing stability. Collaborate with clients to develop individualized service plans that address housing challenges and support overall health and wellbeing. Identify and assess resources and services needed to achieve clients' goals. Carres a caseload of families and individuals, which may include homebased case management.
You will assist clients in securing safe and stable housing, coordinating with landlords, property managers, and housing authorities as needed. Provide guidance on rental assistance programs, subsidies, and other housingrelated resources. Advocate for clients facing discrimination or challenges related to housing.
You will connect clients with community resources, including employment services, legal assistance, food assistance, and other support services. Stay informed about available resources and maintain a comprehensive resource directory. Assist clients in navigating bureaucratic processes and accessing entitlement programs.
You will provide crisis intervention and support during emergencies or challenging situations. Collaborate with clients to develop strategies for overcoming crises and preventing future challenges. Maintain regular contact with clients to monitor their wellbeing and address emerging needs.
You will maintains precise and accurate documentation of case management services, including client files and entries into the program databases. Maintain accurate and uptodate client records, documenting all interactions and services provided. Prepare and submit reports on client progress, outcomes, and program activities as required. Ensure compliance with data management protocols and confidentiality standards.
You will demonstrate cultural competence and sensitivity in working with a diverse population, respecting individual identities, backgrounds, and experiences. Stay informed about the unique needs and challenges faced by individuals living with HIV/AIDS from different communities.
You will perform other duties as assigned.
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Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements.
The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.