Saratoga Hot Springs Resort - Housekeeping Manager
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Overview: The Saratoga Hot Springs is a historic family owned resort in the Platte River Valley. It's important for us that our team of staff have a good quality of life balance and enjoy where they work and live. We work hard to hire team members that contribute to making this a great place to work. In addition to competitive wages, employees receive: holiday pay, accrue paid time off, resort membership, employee discounts, and have the option to participate in group health and/or 401K retirement programs. Discount housing may also be available.
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Saratoga is a small, rural community of around 2,000 residents with a lot of charm. Though small, the hot springs in the area has made the community a favorite travel destination with many restaurants, and lodging options. Named by Outside Magazine and one of the best places to live, there are many recreational opportunities in the area. Larger towns and cities in the region include: Rawlins, Laramie, Cheyenne, WY; Fort Collins, Denver, CO and Park City and Salt Lake City, UT
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Summary: The Housekeeping Manager is responsible for all aspects of Housekeeping matters relating to the resort. He/She oversees performing housekeeping and common area cleaning for the resort and associated interests; handles scheduling, motivates and supervises housekeeping staff and performs all other responsibilities as directed by the Lodging Director and Management Team. Must be a team player and self driven. We are looking for someone who is receptive and enjoys being part of a team, working together to achieve a common objective. Must have the ability to work evenings, weekends, holidays and be on call when necessary.
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*Essential Functions:
- Insure and oversee that rooms and public areas are clean and well maintained.
- Interview, hire and train, direct, supervise and motivate staff. Staff to the appropriate occupancy levels. Enable an environment where motivated people want to join, learn, and do their best. Oversee a diverse team of well-trained housekeepers by modeling the way, empowering, sharing knowledge, and coaching throughout the employment lifecycle.
- Oversees linen cleaning, orders and billing, insuring accuracy and promptness.
- Conduct inspections of rooms and common areas.
- Orders cleaning, room and other supplies.
- Perform preventive measures for the protection and comfort of guests, and the safety and security of associates and the property.
- Take actions for loss prevention, maintain optimal health and hygiene, ensure guest comfort and associate safety.
- Plan and schedule assignments and manage special requests for exceptional guest experience.
- Keep a pulse on supplies and expenses, in order to meet or exceed budget goals.
- Respond to guest requests and concerns, promptly and attending to guest needs with courtesy.
- Ensure equipment is maintained appropriately.
- Displays a professional image at all times through appearance and dress.
- Other duties as assigned.
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*Minimum Qualifications, Knowledge, Skills, and Work Environment: A high school education or equivalent experience, with one to two years of employment related experience preferred. Working knowledge of housekeeping is expected. Supervisory skills are required. You must be able to communicate effectively with staff, management and guests. The ability to operate a two-way radio, cleaning and general office equipment, including a computer, is expected. This position requires continuous movement and standing, and the ability to lift up to 25 pounds and push or pull up to 35 pounds.
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Job Type: Full-time
Pay: $43,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Morning shift
- Rotating shift
Education:
- High school or equivalent (Preferred)
Experience:
- Housekeeping: 3 years (Preferred)
Work Location: In person