Our dealership is looking for experienced Automotive Service Advisors. Candidates for our Experienced ASMs/Service Advisors positions are responsible for greeting customers, creating repair orders, and a variety of other related tasks in a high-quality and efficient manner that produces a great result for our growing customer base. Must have excellent customer service and communication skills.
About us
Karp Automotive, Inc. in Rockville Centre, Long Island, is proud to be an automotive leader in our community. Since opening our doors, Karp Automotive, Inc. has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase.
We at Karp have a single philosophy, satisfy the customer. This has been our motto since the 1940's when we became one of the first car dealers in the country. It has allowed us to grow and become one of the largest Buick-Kia-Volvo retailers in North America and consistently recognized by our franchisors as a Dealer of Excellence. In fact, our customers agree and consider us the "Auto Authority."
Our work environment includes:
- Modern office setting
- Growth opportunities
- Professional Training
RESPONSIBILITIES:
● Meet with customers and determine their needs for repair and/or service of their vehicle issues
● Increase customer satisfaction by building customer relations
● Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations
● Monitor the progress of each vehicle throughout the day, and updating customers frequently
● Increase profitability by maximizing sales & execute retail promotions
● Responsible for overseeing the technician working on customer's’ vehicle including their time management/efficiency, parts ordering, job completion times
● Oversee and participate in quality control
Participate in the development and documentation of Standard Operating Procedures as appropriate
Requirements:
- No Experience Necessary!
- A professional appearance, friendly manner, and positive attitude.
- The ability to be competitive while maintaining the client's best interests.
- Excellent communication and interpersonal skills.
- Valid Drivers License
- Strong customer service skills.
- A passion for sales and customer satisfaction.
Job Type: Full-time
Pay: $45,618.71 - $132,620.05 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekend availability
Shift:
Ability to commute/relocate:
- Rockville Centre, NY 11570: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 2 years (Required)
Work Location: In person