FOH (Guest Service) Manager
At Pizza Ranch we are fully staffed! Because we are expanding and growing, we are now looking for top notched management staff that 100% subscribe to the Guest Focused concept. We are only looking to hire staff who can give our guests a LEGENDARY experience EVERY time.
ü Are you tired of working 50 + hours a week
ü Are you tired of working short staffed
ü Not feeling supported by co-workers
ü Lack of teamwork
ü Unmeasurable goals
At Pizza ranch we value our employees. We believe that the only way for us to subscribe to a Guest Focused concept is that we must value our employees with a staff focused concept.
What we have to offer you:
ü Work week of 45 hours – rotating schedules with option to trade with other managers
ü Clearly defined staff expectations and checklist to ensure consistent management with crew members
ü Management works as a team supporting each other by collaborating to ensure all management feel supported.
ü Enough staff to allow for days off request, for management and crew members
ü Enough staff to allow for 1 -2 weekends off a month
ü On-going education and training
ü Free buffet meals every day you work
ü 50% on days you do not work
ü Shift Managers and Shift leaders to support you
ü Drams free workplace – negative attitudes are not tolerated
What we are looking for in our FOH Manager – our FOH is fully staffed with crew members who are looking for a dynamic FOH Manager who can support them in ensuring the Guest have a Legendary experience on every visit. We are looking for someone who is a leader that can coach and empower their staff by being consistent and leading by example.
ü Dependable
ü Guest Focused
ü Ability to hold staff accountable by coaching and leading by example
ü Our FOH is fully staffed with crew members who are looking for a superstar FOH manager who
ü Able to “BLAST” (Believe, listen, apologize, Satisfy and Thank) the guests when concerns arise
ü Personality that can talk to anyone and who can motivate crew members
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 38 – 45 per week
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Restaurant Experience: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Sun Prairie, WI: Relocate before starting work (Required)
Work Location: In person