The purpose of this position is to coordinate and expedite the flow of work and materials within or between departments at Top South according to production schedule. This position will be working as a liaison between Top South and a big box home center.
Major Duties:
***Must know how to calculate square footage. Be prepared to take a square footage test.
- Contact customer and schedule template and installation appointments.
- Communicate material quantities to production department.
- Research and organize all necessary information (specs, drawings, contracts, etc.) to compose a complete file
- Maintain mandatory EPA paperwork
- Check for pricing accuracy
- Submit file to production and engineering to initiate an on time installation
- Process service requests
- Set appointments with customers.
- Maintain communication with all clients
- Assist customers on showroom floor.
- Internal communication as needed.
The incumbent has contact with:
- Customers, builders
- Sales representatives
- Accounting
- Templating
- Installation
- Fabrication/Production
Education, Experience, Knowledge, Skills
High school or college education (or equivalent in education and experience) 1-5 years estimating experience a plus. Analytical problem solving skills along with multi-tasking abilities. Experience in the stone industry and/or sales preferred.
Scope and depth of technical skills/knowledge:
- Proficient use of PC and MS software e.g. Excel, Word, Outlook
- Ability to read blueprints and/or construction drawings
- Critical Thinking
- Speaking
- Negotiation
- Time Management
- Multi-tasking
- Customer Service
Job Type: Full-time
Stone Industry experience a plus
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Marietta, GA 30062: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 2 years (Preferred)
Work Location: In person