Radius Global Solutions, Inc., a leading provider of integrated omnichannel customer engagement services and technology is hiring Remote Debt Collections Agents. These are remote positions.
Excellent Career Progression Opportunities!
Hourly pay of $13 - $15 per hour plus an average incentive of $400 to $600 per month based on team performance! You will interact with clients collecting on early stage and later stage debts, a high level of customer service is required for this role.
Responsibilities of the Remote Debt Collections Agent :
· Reviewing accounts on a daily basis and maintaining all work queue and desk assignments.
· Contacting borrowers via telephone (inbound and outbound) and email to attempt debt collection.
· Establishing borrower location and contact information via skip tracing if necessary.
· Establishing borrower’s ability and willingness to pay and identifying the appropriate repayment program/options available to them.
· Tracking and reporting all account information into computer through our collections system.
· Ensuring that all necessary paperwork is sent out to borrowers, following up to ensure that paperwork is returned and then submitting it in a timely manner.
· Meeting or exceeding all daily, weekly, and monthly production goals.
· Understanding and following all federal and state laws with regards to collections policies and procedures.
· Passing annual required compliance testing.
· Performing other duties and special projects as assigned by management.
Requirements of the Remote Debt Collections Agent:
· This position requires excellent interpersonal skills and the ability to communicate clearly with consumers.
· You must also be detail oriented, organized, and able to multi-task. Previous experience in customer service, sales, call center, or collections preferred.
Schedule Requirements for the Remote Debt Collections Agent:
Schedule: Monday – Friday work schedule, 8:00am to 5:00pm EST on Monday, Tuesday, Wednesday, Friday and 10:00am to 7:00pm EST on Thursday
Background and DrugTest performed
Equal Opportunity Employer Veterans/Disabled
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Referral program
- Vision insurance
- Work from home
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- customer service: 1 year (Preferred)
- sales: 1 year (Preferred)
- debt collection: 2 years (Required)
- call center: 1 year (Required)
Work Location: Remote