The primary responsibility of the Customer Service position is to provide superior customer service to all passengers and generating sales ensuring customer needs. Your role is to create a first-class experience for all of our passengers and build repeat customers through excellent service and promotions.
Responsibilities & Essential Duties include but are not limited to:
- Answer incoming telephone calls from the general public and provide information
- Generate sales and offer outstanding services
- Sell and issue boarding tickets to passengers
- Respond to customer inquiries with accurate, up-to-date information
- Strong customer service skills with the ability to resolve conflict
- Read, write, and communicate effectively in English and Spanish
- Flexibility to work nights, weekends and holidays
- Other tasks assigned by the Terminal Supervisor
- Baggage duties as needed
Job Type: Full-time
Pay: From $12.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Plant City, FL: Relocate before starting work (Required)
Work Location: In person