Job description River Street Sweets - Orlando (Sunset Walk) Job Summary and Mission
This position contributes to River Street Sweets’ success by providing legendary customer service to all customers. This job creates the River Street Sweets experience for our customers by providing customers with prompt service, quality products, and maintaining a clean and comfortable store environment. We are looking for exciting, positive, and customer service focused team members, especially those available for weekend and evening shifts.
Summary of Key Responsibilities: Responsibilities and essential job functions include but are not limited to the following:Acts with integrity, honesty and knowledge that promote the culture, values and mission of River Street Sweets.Works well in a team environment and with a sense of urgency.Able to multitask during peak times as needed on demand.Greets all customers with exceptional customer service.Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.Have a positive, upbeat, and welcoming attitude that will put customers at ease.Anticipates customer and store needs by constantly evaluating environment and customers for cues.Communicates information to manager so that the team can respond as necessary to situations during each shift.Assists with new associate training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.Delivers exceptional customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.Follows River Street Sweets operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all associates during each shift.Maintains a clean and organized workspace so that associates can locate resources and product as needed.Provides products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products and area within the store.Maintains regular and punctual attendance.
Qualifications- Strong customer service skills with experience in retail sales and cash handling
- Proficiency in basic math, retail math and operating a cash register
- Ability to effectively communicate with customers and provide product information
- Experience in stocking, organizing merchandise, and customer engagement
- Excellent phone etiquette and communication skills
- Prior experience in up selling and merchandising is preferred
- Knowledge of POS, technology sales and electronics is beneficial
- Strong organizational and time management skills to handle multiple tasks efficientlyThis Job Is:
- For which all ages, including retired job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
Up to $17.00 per hour job Types: Full-time, Part-time, SeasonalPay: $12.00 - $17.00 per hour Expected hours: 20 -30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
- Night shift
- Weekend shift
Experience:
- Customer Service: 1 year (Required)
Shift availability:
- Afternoon Shift (Required)
- Night Shift (Required)
- Weekends (Required)
Ability to Commute:
- Orlando FL 34747 (Required)
Work Location: In person
Orlando Management
battery@riverstreetsweets.com
(407) 479-6487 Line 1
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Job Types: Full-time, Part-time, Seasonal
Pay: $13.00 - $17.00 per hour
Expected hours: 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Kissimmee, FL 34747 (Required)
Work Location: In person