The Main Job Duties of the Service Manager are:
- Directs the work of the Service Coordinators and Service Technicians, placing particular emphasis on the successful completion service jobs
- Continually improves and develops standards for the Service Department
- Administers safety, technical, and process training as required for department
- Organizes shop to accomplish operational goals and advises VP Operations on staff requirements
- Monitors Service Department to ensure efficient use of workforce and compliance with customers' requirements
- Works with Sales Professionals to prepare technical proposals and support customer needs and works with the Safety Coordinator to ensure that the service department operates according to Company Safety policies, both in the shop and in the field
- Works closely with the Customer Service Manager to develop and accomplish long-range operating and service sales growth goals
- Other job duties, as needed
The Main Qualifications of the Service Manager are:
- 7+ years of experience in pump and/or other rotating equipment
- Experience in maintenance and improvement of process equipment
- Previous management experience is required
- Ability to work in a fast-paced environment and motivate team to accomplish goals
- Reliability Engineer or related experience preferred
- Physical ability to lift up to 50 lbs.
- Willingness to travel to client sites - Company policy requires a clean driving record
- A High School Diploma is required
- Other qualifications, as needed
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Day range:
Shift:
Application Question(s):
- How many years of experience do you have as a manager for the maintenance and improvement of industrial process equipment?
- What salary are you requesting?
Work Location: In person