a) To ensure the guests feel welcome and taken care of; wow them with exceptional services
b) To ensure the smooth turnover of tables, effective seating of guests and maximize the usage of the table
c) To ensure guests have exceptional dining experience with take out orders
Greet and welcome guests promptly and warmly; provide menus and seat the party, using good judgment to ensure tables are distributed evenly among service stations
Guide the party to their tables, carrying drinks if needed, and seat guests courteously
Answer immediate questions about the menu, beverages etc., and alert the servers of any special needs
Able to guide guests to create a balanced flavored meal, and has thorough menu knowledge (Taste profiling , ingredients, sauce)
Suggestive selling and maximize sales opportunities
Accommodate special seating needs, such as extra chairs, booster seats and high chairs for children
Answer telephone, take messages, take & confirm reservations, pre-plan seating for balanced stations and take "to go" orders
Ensure 100% accuracy of the order and special requests/needs of the guests. Assist kitchen staff in assembling "to go" orders, present the order to the guests, take and process payments
Respond to any requests or complaints, seeking the help of the servers or manager as appropriate
Assist servers in serving beverages, wine, cocktails
Perform opening or closing routines as scheduled, including cleaning tasks in the front desk/lobby area
Perform any cleaning tasks as required to assist the servers in maintaining clean and safe dining room
Perform side jobs or miscellaneous administrative tasks as needed & assigned by General Manager or Assistant Manager
YakiYa represent a fine dining experience. Dining room may be crowded at peak periods. Speed is essential in serving customers at any time. There is no provision for sitting down while on duty. Passage ways between dining room & kitchen may be narrow. Work in close proximity to hot surfaces & sharp tools.
Panda Restaurant Group, Inc is an Equal Opportunity Employer.