Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting additional services to enhance the customer experience.
Duties:
- Answer incoming customer calls and emails promptly and professionally
- Copy Center customer service
- Data entry
- Assist customers with product information, pricing, and availability
- Resolve customer complaints or issues in a courteous and timely manner
- Upsell products or services to increase sales revenue
- Analyze customer needs to recommend the best solutions
- Maintain accurate records of customer interactions and transactions
Requirements:
- Excellent communication and letter writing skills
- Knowledgeable in Microsoft Word and Excel
- Prior experience in customer service or sales preferred
- Strong phone etiquette and active listening skills
- Ability to multitask and work effectively in a fast-paced environment
- Strong problem-solving skills and attention to detail
Join our team and enjoy a competitive salary, opportunities for career growth, and a supportive work environment. If you have a passion for delivering exceptional customer service, we want to hear from you! Apply now to be part of our dynamic team.
Job Type: Part-time
Pay: From $12.00 per hour
Expected hours: 21 per week
Benefits:
Experience level:
Shift:
Work setting:
Ability to Commute:
- Mount Vernon, OH 43050 (Required)
Ability to Relocate:
- Mount Vernon, OH 43050: Relocate before starting work (Required)
Work Location: In person