We are The Move Crew – a locally owned moving company based in Minneapolis, Minnesota. After our launch in 2015 as a one-truck and two-mover operation, we’ve grown steadily into an award-winning, top-rated moving company in the Twin Cities. Something we’ve accomplished by building on our reputation of being friendly faces in a world of grumpy movers and consistently delivering a five-star customer experience.
To carry on in our tradition of growth, we are in search of a new addition to join our sales team. This position will be responsible for customer communication, building estimates, booking jobs, and working to ensure every job results in a new fan of The Move Crew.
This position is primarily office-based, with potential for some travel within the Twin Cities metro throughout the week for on-site estimates (company vehicle available).
What we are looking for
- Strong verbal and written communication skills and adaptability.
- Excellent customer service skills - the ability to guide, educate, and understand the customer, build trust, address any initial questions or concerns, and lead customers to feel confident in booking.
- Confidence to initiate customer contact and comfort in asking for the sale.
- Confidence in their problem-solving and conflict-resolution skills.
- Maintain a positive attitude and contribute to a positive work environment.
- Must have reliable transportation and be willing to commute to NE Minneapolis.
- Ability to pass a criminal background check.
- Moving industry experience is a plus but not required, will train the right candidate.
What you will do:
- Guide customers through the estimate process and advise them on the services we offer that fit their needs.
- Provide accurate estimates based on the services needed.
- Provide exceptional customer service on all calls, email, and in-person communication.
- Cultivate strong relationships with our customers.
- Work towards making sure every customer experience is a five-star experience.
There is room for additional responsibilities based on eagerness and capabilities.
What we will offer:
- Base pay starting at $20 per hour, with potential for increases based on experience, performance, and added responsibilities
- Performance bonus
- Health & dental insurance with 50% employer contribution
- 401(k) with employer match
- Paid time off
- Paid training
- Weekly pay with direct deposit available
- Weekly office lunch
Job Type: Full-time
Pay: From $41,600.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
Ability to Commute:
- Minneapolis, MN 55413 (Required)
Ability to Relocate:
- Minneapolis, MN 55413: Relocate before starting work (Required)
Work Location: In person