LUOGO & PELATO restaurants are hiring!
Luogo & Pelato are two Italian restaurant by Anthony Scotto which have become Nashville’s newest hotspots. After three decades in New York City’s hospitality scene, Luogo marked Anthony’s first solo venture and his first restaurant in Music City. Located in The Gulch and named after the Italian word for “the place,” Luogo offers upscale, authentic Italian food featuring Anthony’s signature northern Mediterranean flair and five-star service. Pelato is Germantown's newest casual neighborhood destination, offering Brooklyn Italian reimagined in a small plate, shareable setting.
Position Summary
Servers are responsible for positive, memorable, and hospitable interactions while serving guests in afriendly and efficient manner and play an integral role in ensuring our guests have exceptional dining experiences. At all times, servers & bartenders are expected to be attentive to our guests' needs, making them feel welcome, comfortable, valued and relaxed.
Ideal team members are passionate about food and service and thoroughly enjoy creating excellent experiences for our guests. The ideal candidate will have a friendly, outgoing disposition and previous experience working as a Server in a bustling, fast-paced, upscale restaurant setting. Luogo service staff will work with a tight-knit team in a family-owned & fast paced environment, where input and ideas are appreciated and celebrated!
Responsibilities:
- Prepare room for dining by setting tables and service stations, condiments, candles, napkins, service plates and utensils
- Adhering to sanitation, safety and alcohol beverage control policies
- Guide guests by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
- Stay updated on current menu choices, specialties and menu adjustments
- Communicate orders to bar and kitchen, including identifying guests' special dietary needs and special requests
- Actively running drinks from the bar and food from the kitchen as necessary
- Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
- Properly open and pour wine at the tableside
- Properly handle payment for all checks; delivering check and payment to host; appropriately securing correct change or credit card processing; returning change or credit card and signature slip to patrons
- Contribute to team effort by accomplishing related results as needed
- Perform basic cleaning tasks as needed or directed by Management
- Fill in for absent staff as needed
- Assist with Private Events as needed
- Adhere to grooming and appearance standards consistently
- Promptly address guest service issues and refer guests to management as necessary
Qualifications:
- Previous serving experience required
- Excellent oral communication skills required
- Positive interpersonal skills required
- Active TABC Servers Permit
- Experience with Toast POS preferred
Server top skills & proficiencies:
- Knowledge of Food Service Regulations
- Lifting
- Verbal and Written Communication
- Flexibility
- Basic Math
- Customer Service
- Resolve Conflict
- Teamwork
- Persistence
- Energy Level
- Salesmanship
- Professionalism
- Punctual
Job Type: Full-time
Pay: $30.00 - $40.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
Experience:
- Restaurant: 3 years (Required)
Work Location: In person