To maintain company growth, our team is seeking a dynamic and experienced Restaurant Manager with proven leadership capabilities to oversee the operations at Pequod's Pizza in Chicago. As a leader our team, you will be responsible for ensuring exceptional customer service, efficient operations, and a positive work environment. Maintaining a balance between all departments and implementing the rules for the benefit of staff and customers will be essential. If you are passionate about food, hospitality, and leading a team to success, we want to hear from you!
Responsibilities:
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Monitor pizzeria operations including staffing, scheduling, inventory management, and performance
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Ensure high standards of food quality, presentation, and customer service are consistently met
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Confirm that exceptional service and brand standards are delivered through hiring, training and mentoring staff
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Create and implement strategies to increase efficiency, drive sales, and enhance the overall customer experience
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Maintain cleanliness, safety, and compliance with health and sanitation regulations
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Foster a positive work environment based on teamwork, respect, and open communication
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Handle customer inquiries, concerns and feedback in a professional and timely manner
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Collaborate with ownership and management to develop and execute strategic projects
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Assume responsibility for opening and closing procedures with a team-oriented attitude to direct employees or roll-up your sleeves and step into a role if needed
Qualifications:
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Previous experience in restaurant management, preferably in a pizzeria or high-volume dining environment
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Proven leadership skills with the ability to motivate, coach, and develop a team
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Strong understanding of restaurant operations, including food preparation, kitchen management, and front-of-house procedures
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Excellent communication, interpersonal, and problem-solving skills
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Exceptional planning, troubleshooting, and conflict-management skills with the ability to prioritize tasks.
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Detail-oriented with a focus on delivering high-quality service and products
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Familiarity with POS systems, inventory management software, and other restaurant-related technology
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Flexibility to work evenings, weekends, and holidays as needed
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Food Manager Certification Required
Join our team and be part of a fun and rewarding work environment where you can make a positive impact on our guests and team members alike. If you are a passionate and driven leader with a love for pizza, we encourage you to apply for the Manager position at Pequod's!
About Pequod's Pizza:
From humble beginnings in Morton Grove, Pequod’s has grown to become a Chicago pizza destination. By serving pan-style pizza with a famous caramelized crust of Mozzarella, Pequod’s has earned many local and national “Best Pizza” honors. With two locations in Chicagoland and the ability to ship nationwide, Pequod’s is a favorite for many near and far.