A letter from the owner,
I would like to take a moment to thank you and share my excitement for the time you took to apply for a rewarding and exciting position at Diamond CDJR. I know there are many job options to apply for in this field, however not many positions with an organization with roots that run as deep as ours in the automotive field. I am looking for qualified candidates to join my family owned and operated organization at our newest location of Diamond CDJR. This expansion will give our new team members the opportunity to build a company from the ground up, with a fresh start, all while still being employed by a company with multiple other locations and a tight grasp on the auto sports industry. We strive to be modern, cutting edge, and aggressive in a suburban market, along with the rare quality of having a tight-knit family of employees who become part of the family-owned company. -Cole
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Why work for Diamond Chrysler Dodge Jeep?
-Family owned and operated
- Health/Dental/Vision/Life Insurance contributions for full-time employees
- 401k
-Promoting from within is a priority
- Paid Vacations and Holidays
- Discounts on vehicles, Parts & Services
- Competitive Pay
- Company Appreciation Events
- Friendly Culture
What are we looking for?
The Service Manager is responsible for all operations within the service department - from hiring and managing technicians and service advisors to customer service. We are looking for a top-notch candidate to take our service department to the next level.
What will you be doing?
- Ensure that customers receive prompt, courteous, and effective service
- Serving as a liaison between technicians and customers
- Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Manage and hire technicians and service advisors
- Distribute work between technicians
- Prioritize required services
- Ensure customer has a positive dealership experience
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
- Spend quality time building relationships with the customers
Qualifications
- At least 1-year previous service manager experience or 3+ years experience as a service advisor at a dealership
- Technical automotive knowledge
- Demonstrated ability to manage others
- Organized and friendly personality
- Chrysler, Dodge, Jeep, Ram dealership experience a MUST
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Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
License:
- Driver's License (Required)
Application Question:
- Tell me about your Chrysler, Dodge, Jeep, Ram experience.