HIGHRISE CONDOMINIUM ADMINISTRATOR – FRONT DESK
A Cherry Creek High Rise Condominium is seeking a full-time front desk administrator to assist the property management company and HOA Board of Directors. Duties include assisting residents with questions and concerns, answering phones, managing internal communications, rules enforcement, monitoring the grounds, managing reservations, maintaining files & records and general office administration.
- General office management
- Liaison between owners/residents, staff, property management company and
HOA Board of Directors
- Available during office hours to address residents’ questions/concerns
- Accepts deliveries and pick-ups for homeowners as appropriate.
- Signs in and out at front desk of all vendors.
- Manage vendor deliveries, guest suit & elevator reservations, move ins-outs, etc.
- Maintain owner and renter files / continuous audit of unit leases.
- Intake work order requests from owners/residents with communication details, resolutions, and completion times.
- Respond to and manage emergencies during office hours.
- Manage security of assets (key lock box, office equipment, lobby/pool equipment.
- Monitor internet for short-term lease violations. (Airbnb / VRBO, etc.)
- Updates community website with minutes and other folders as directed including the calendar.
- Create and manage electronic and paper file systems for various records using Microsoft Office programs.
- Maintains and reviews Butterfly MX (security) system. Operates camera and recording system.
- Maintain and order office supplies.
- Issues daily report of activities performed to the building manager.
- Monitor and manage mail area / deliver packages when necessary.
- Assist social committee with planning special community events.
- Owner / resident communications using flyers, bulletin boards, email, and social media.
- Daily postings with calendar information, news & notes & community happenings.
- Attends all association Board meetings and committee meetings as needed.
- Association rule enforcement.
- Work with property management company to issue violations and follow up.
- Monitor pool & parking lot.
Assists the Building Manager and ARC Committee in processing applications from Homeowners to undertake renovation and remodel projects
Contract management
- Solicit, collect, and submit bids in collaboration with Community Facilities Manager for maintenance/repairs for Board consideration.
- File and manage all active contracts and bid proposals.
Approval of invoices in collaboration with Community Facilities Manager and property management company before submission to Board for payment.
Aid on-site maintenance in ongoing projects for the building.
Qualifications
- Professionalism in all areas of responsibilities: timeliness in making commitments, comprehensive follow-through in actions, and understanding and execution on delivering the commitments and responsibilities of LCM Property Management to the association, staff members, and all owners.
- Must demonstrate reasonable competence in MS Word, Excel, and Outlook.
- Experience in assisting with the management of high-rise condominium buildings is preferred.
Job Type: Full-time
Pay: $43,000.00 - $47,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
- HOA: 2 years (Preferred)
Ability to Relocate:
- Denver, CO 80209: Relocate before starting work (Required)
Work Location: In person