Northwest Passage is seeking a full-time Case Manager to join our Riverside team in Webster, WI.
Northwest Passage has been a leading non-profit residential mental health organization since 1978, serving a diverse range of youth including those who identify as LGBTQ, youth of color, and youth who are neuro-diverse. We believe that every child possesses profound strength and potential and is capable of thriving. While blending traditional mental health treatment with arts and nature-based therapy, we create conditions that unleash inner strength, ultimately empowering our clients to re-write their inner narratives through a lens of hope. We also believe that relationships are the key element in a healing journey; our kids re-connect and re-engage with their life through meaningful, authentic relationships with our staff.
Though the problems facing children and teens have evolved since 1978, the fundamental needs for self-respect, trust, relationships, and steady guidance remain the same. And while Northwest Passage has grown in size and sophistication, we’ve never lost sight of the foundations all children need to be successful. Above anything else, Northwest Passage’s goal is to restore hope in our clients.
Northwest Passage’s facilities are nestled within the wild landscapes and idyllic small towns of Northwest Wisconsin. Your "office" might include a northern Wisconsin prairie, a yurt in the woods, a running river, a horse pasture, or underwater with a camera!
As a Case Manager you will work in a team environment that provides opportunity to learn from others and build a solid understanding of treatment strategies.
Responsibilities:
- Administer Northwest Passage’s programming, centering on blending sophisticated mental health treatment with experiential and expressive opportunities to help children and adolescents find ways past life’s struggles.
- Communicate with treatment team regarding clinical and educational needs of the client and facilitate the development and implementation of a treatment plan that addresses those needs.
- Regularly communicate with the client’s support network and supporting treatment teams regarding the goals of the program, initial assessments, treatment planning and reviews, and the rights and responsibilities of clients and their families.
- Facilitate family participation in the program, treatment plan, and discharge plan as appropriate.
- Effectively facilitate interagency meetings as a representative of the program and treatment team including ongoing reviews of client progress and treatment planning, facilitating discharge and aftercare planning, and mediating, if necessary, any conflict between the client and/or his or her family and the program.
- Serve as an advocate for clients and their families while maintaining a positive relationship with the community and other networking groups.
- Complete necessary documentation as required by certification, funding source, and program standards.
- Maintain an understanding of mental health concepts, psychotropic medications, and client symptomology.
- Other duties as assigned.
Qualifications:
- Bachelor’s degree in a social or behavioral science field.
- Communication and interpersonal skills to work effectively with clients, staff, and others.
- Strong problem-solving, and observation skills.
- Ability to manage multiple projects simultaneously and meet various deadlines.
Values:
In addition to responsibilities and qualifications, ideal candidates will show an understanding of and an ongoing dedication to actively applying Northwest Passage’s values, which are embedded into each role:
- Quality & Adaptability
- Respect & Compassion
- Leadership & Courage
- Connection & Well-being
Visit www.nwpltd.org to learn more about our programs.
Northwest Passage is an equal employment opportunity employer.