The Billing Coordinator is responsible for timely and accurate billing of customers who lease or rent office-equipment products. The role includes maintenance contract setup, amendment and cancelation, timely collection of equipment meter data to ensure accurate billing and related back-office activity. A high level of customer service to internal and external customers, demonstrated by prompt and thorough attention to issues and requests is expected. Familiarity with Office 365 software (Excel/Outlook) is essential, as is attention to detail. Prior bookkeeping or medical records experience preferred.
JOB DUTIES AND RESPONSIBILITIES
- · Maintenance contract setup, amendment and cancelation,
- · Import/enter equipment meter readings into the accounting software.
- · Obtain meter readings and other required billing information from customers.
- · Assist with daily check deposit
- · Enter AP invoices into accounting software
- · Scan and file customer data and maintenance contract documentation
- · Meets attendance and punctuality standards
- · Requests credit memos for any incorrect billing.
- · Assist team members with resolution of customer issues
- · Other duties as required.
QUALIFICATIONS (Education, Experience and Certifications)
- Strong communication and customer service skills are required
- Proficiency in Microsoft applications is a requirement
- Work in a timely and efficient manner
- Initiative, Time Management, Organization Skills
- Thoroughness, ability to prioritize and multi-task
- Collaboration Skills
- Technical Capacity
- Detail- orientated
- Able to work in a fast-paced environment
- This is an entry level position with room to grow
Job Type: Full-time
Pay DOE
Benefit Conditions:
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
Physical setting:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- What type of pay are you looking for?
Ability to Relocate:
- Asheville, NC 28803: Relocate before starting work (Required)
Work Location: In person