We are seeking a motivated and customer-oriented Sales Representative to join our team at South Florida Gold. The ideal candidate will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales of our exquisite jewelry collections.
Qualifications:
- Previous experience in retail sales, preferably in the jewelry or luxury goods industry.
- Proven track record of meeting or exceeding sales targets.
- Excellent interpersonal skills; ability to build rapport and maintain positive relationships with customers.
- Strong attention to detail and organizational skills; ability to multitask and prioritize tasks effectively.
- Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner; provide personalized recommendations based on their preferences and style.
- Stay in contact with customers to build lasting relationships; follow up on inquiries, purchases, and account statuses.
- Manage customer accounts and ensure all transactions are accurately processed and recorded.
- Monitor and follow up on orders to ensure timely delivery; update customers on the status of their orders.
- Handle incoming packages; open and inspect merchandise for quality control; take professional-quality photos of new arrivals for online and marketing purposes.
- Remember customers' names, preferences, and purchase history to provide personalized service and recommendations.
- Maintain a clean and organized showroom; arrange displays to showcase jewelry collections effectively.
- Demonstrate excellent phone communication skills; handle customer inquiries, complaints, and sales inquiries effectively.
- Meet or exceed monthly sales targets through proactive selling and upselling techniques.
- Collaborate with team members to achieve store goals and provide feedback on product offerings and customer preferences.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 38 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
Weekly day range:
Ability to commute/relocate:
- Miami, FL 33132: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person