Job Overview: We are seeking a friendly and outgoing individual to join our team as a Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive dining experience. This position is ideal for someone with a passion for hospitality and guest services. Responsibilities: - Welcome guests with a warm and friendly demeanor - Seat guests and manage the flow of the dining area - Provide menus to guests and assist with any questions or special requests - Maintain knowledge of daily specials, promotions, and menu items - Manage reservations and waitlist efficiently - Communicate effectively with kitchen staff and servers to ensure smooth operations - Assist in maintaining cleanliness and organization of the host/host station and dining area - Handle guest concerns or complaints in a professional manner - Help create a welcoming atmosphere for all guests Skills: - Previous experience in a hotel or restaurant setting preferred - Strong communication skills to interact with guests and team members effectively - Proficiency in using POS systems, such as Aloha POS, to manage reservations and seating arrangements - Excellent guest relations skills to provide exceptional customer service - Ability to work in a fast-paced environment while maintaining attention to detail - Knowledge of hospitality industry standards and practices - Strong problem-solving skills to handle guest concerns or complaints promptly Join our team and enjoy the benefits of working in a dynamic and rewarding hospitality environment. We offer competitive pay rates, opportunities for career growth, and a supportive team atmosphere. If you have a passion for customer service and enjoy creating memorable experiences for guests, we would love to hear from you. Note: All positions at our company are paid positions, including internships.
Job Types: Full-time, Part-time
Pay: $12.50 - $14.00 per hour
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Ability to Commute:
- Nashville, IN 47448 (Required)
Ability to Relocate:
- Nashville, IN 47448: Relocate before starting work (Required)
Work Location: In person