About Us
The mission of the IFS Institute (“IFSI”) is to bring more Self leadership to the world. IFS (Internal Family Systems) is a transformative, evidence-based psychotherapy, based on the view that the mind is naturally multiple and that we all have a core Self that can’t be damaged and that knows how to heal.
The IFS Institute provides training for professionals and organizations globally, an annual conference, a practitioner directory for those looking for IFS trained providers, and a growing number of online courses, books, and other resources.
Our goal is to create learning environments and a community that teach and support the internal welcoming of parts that have been exiled, shamed, or marginalized within our systems so that they may be seen, heard, valued, and ultimately healed. Building and supporting a diverse workforce is foundational to this goal and we are a committed equal opportunity employer. To learn more about our growing organization, view a few of our introductory IFS videos.
Position Summary
This role reports to the Professional Development Manager. We are seeking a highly organized Professional Development Coordinator to join our dynamic team. The successful candidate will play a crucial role in front-end communications and administration of the IFSI Professional Development pipeline which includes various pathways for professional growth in the IFS model. If you have strong administrative skills and thrive creating strong community relationships, this could be the perfect opportunity for you to join a mission-orientation organization.
IFS Institute is managed as a distributed team that uses technology and regular in-person gatherings to stay connected. We are seeking someone who is comfortable with and skilled at remote work, self-leadership, and collaboration. We have two base locations – Chicago and Toronto and have a preference, but not a requirement, for this role to be in one of these two locations.
Key Responsibilities
- Serve as a central point of contact and foster a positive community atmosphere for program interest with internal and external community
- Communicate with individuals in various stages of our professional development processes to address inquiries and provide guidance
- Maintain accurate and up-to-date systems for our Certified community including managing renewals process through our Customer Relationship Management System- HubSpot.
- Facilitate knowledge-sharing among community members through our community platforms on Facebook and on our IFSI Learning Hub
- Generate reports to track progress and identify areas for improvement
- Ensure compliance with relevant policies and regulations.
- Assist in organizing and coordinating events related to professional development including managing logistics, support, and registrations to ensure successful execution
- Other relevant duties as assigned
Role Requirements
- 3- 5 years relevant experience
- Bachelor’s degree in business administration, Communications, or a related field
- Knowledge of the mental health world
- Proven experience in administrative roles, preferably in an academic, certification, continuing education, or training environment
- Excellent organizational and time-management skills
- Strong attention to detail and accuracy
- Effective communication and interpersonal skills
- Ability to work independently and collaboratively in a team environment.
- Strong knowledge of Microsoft Office Suite, Zoom, CRMs such as HubSpot and Zendesk, and a willingness to learn new systems when needed
- Ability to effectively manage a remote work environment across multiple time zones of operation
- Making a meaningful impact in the growth of the IFS model